Consumers

NotebookGot caught last week.  I’m talking deer-in-the-headlights, flat-footed, let-me-know-if-I’m-drooling caught.  All with a simple question.

I was having lunch with a friend to told me he got caught flat-footed with a question he didn’t have an answer for.  “So I thought I’d ask you the same question.”

Gee, thanks, I think.

The question:  What are you looking forward to right now?

Huh?

Say that again?

What are you looking forward to?

“Duh….”

“I know, right!” he said gleefully.

I was coming off a couple of weeks of intense work, up until about 2:00 every night. I was in head-down, just-get-it-done mode.  Who has time to think ahead?

Precisely.

I had no clue how to answer that because I wasn’t looking forward to anything.

Enough about me.  How about you?  What are you looking forward to?

I’ve had some time to think about that question a lot since then.  Especially since Cassie, my daughter, came over the same night with her planning notebook for the Disney trip we’re all taking this Christmas, adorned with vintage Mickey on the cover.

I should probably confess here that my “anticipation” of a Disney trip for 11 people somewhere has the words “legalized theft” in it. But that’s beside the point.

The point here is that she’s living the trip now and we’re still nearly four months out. She’s already picked out the restaurants where we’re dining, gotten detailed maps of the whole Magic Domain, logged onto the advice sites as to how to avoid the long lines and all that.

In short, Cassie has her A-Game – her anticipation game – at least when it comes to Christmas this year.  And she was pretty inspiring to me to find my own.

Here’s the bottom line:  [click to continue…]

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Footsteps in SnowThis is a true story.  The names are changed.

Will was an insecure, painfully shy 11-year-old boy who came from a very poor family.  But his sixth-grade teacher, Mrs. Goodwin, saw something special in him – not just in the student he was at the time, but as the adult he could become. And through that year, she began to give Will a gift that no one to that point had ever dared offer – the gift of confidence.

She told him he was the smartest student she ever had. She said it to him personally and to the class.

She told him how much potential he had.

She took him to her home.

She even took him to the junior high school he would attend the next year to introduce Will to his teachers and tell them what a great student he was.

She told him that the only other student who showed his potential became the vice president of a well-known university.

True to Mrs. Goodwin’s prediction, Will became the first person in his family to go to college. Buoyed by her care and concern he went on to a successful academic career… as a… (you guessed it) vice president of a major university.

Mrs. Goodwin was more than a teacher. She was a leader. She saw in an awkward kid a destiny that nobody else saw. Put in leadership terms, she had a vision. Then she set about investing the time and service necessary to put Will on a path toward that vision.

And the tool she used:  Influence. [click to continue…]

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bettyCrockerOkay, time for a little famous brands trivia.

Without Googling for answers, see if you can guess how many of the following brand names were/are actual people:

Aunt Jemima

Ben and Jerry

Betty Crocker

Chef Boy-Ar-Dee

Duncan Hines

Marie Callender

Martha White

Orville Redenbacher

Sister Shubert

Uncle Ben

Answers are below: [click to continue…]

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list 3Recently I was on the campus of a school where I teach as an adjunct professor. I was walking through the student center and saw this – a massive list of that university’s graduates for this year.

It was really gratifying to see the names of people I recognized.  To a random stranger these were just 470 some-odd names on a really big page. To me they were much more.

The List wasn’t able to capture the sleepless hours, the frustrations and insecurities, and the enormous energy invested.  And that’s just the professors! (Just kidding.)

It couldn’t detail the hours of work, the sacrifices and support of families, or the poignant life stories behind each of those names. Behind every name is a story worth telling and a future worth finding. (That, friends, is why they call it “commencement” when people graduate.)

My joy was in knowing I had planted some things in some of those students and they had nourished it to a point of fruitfulness.  And what was I doing when they were celebrating this big accomplishment?

Planting some more in a future crop of leaders. And grateful for the privilege.

There are lessons in The List. For you. For me… [click to continue…]

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American 1Of all the nations who have drawn some borders and set up shop, perhaps none has a shorter and more mixed (some would say mixed up) pedigree than the United States.  If the planet was populated by nothing but dogs, we’d be the mixed breeds – the hardy, loveable mutts who may not be able to point to a long pedigree, but will probably live the longest, love the hardest, and fight the fiercest of anybody in the pound.

To be an American is to be a delightful, maddening mix of contributions and contradictions, possibilities and problems.  We’re a living demonstration of what can happen when you let “the help” run the kingdom.

To be an American is to believe in the power of the people.  Your people, that is.  It is to believe that authority resides in the will of the majority, even though at any given time the Commander-in-Chief was elected by less than 21% of the population. Or if that doesn’t work, maybe power can reside in the rulings of some Federal judge who can see things your way until the majority gets with the program. [click to continue…]

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(A Conversation)

InterviewDon’t confuse your business with your delivery system.

What do you mean?

Your “business” is the value you bring to people. Your delivery system is the way you deliver it.

Okay… I’m still not sure I get what you’re saying.

Okay, let illustrate it.  Let’s pretend it’s the year 1900, and you own one of the dominant businesses of the day – a railroad company. What’s your business?

Railroads?

AAAANNNNK!  You lose. Twenty years from now you’ll be out of business and replaced with trucks.  Anyway, who gets up in the morning wishing somebody would give them a bunch of steel and cross timbers?  Let’s try it again.  What business are you in?

Uh, transportation?

Good.  You may survive this after all.

Okay that makes sense, I suppose.  But I’m not a business owner.

Of course you are. [click to continue…]

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jackson swingIn a slumbering, snoring world, always far away in some other place…
Dreaming of another time like tomorrow or yesterday…
Can you be the one who stays awake
To the rhythms and breathing of the here and now?
Could you stay here in this moment?
Could you rest here in His love?

In a tenacious, tight-fisted tribe of self will run riot…
Demanding life on its own terms as if it were theirs to demand…
Can you be the one who joyfully lets go
And surrenders to the sweetness of His way and truth?
Could you stay here in this moment?
Could you rest here in His love? [click to continue…]

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Church keep outA few years ago I was having coffee with an old friend and colleague.  I was in a pretty wounded state at the time, and felt compelled to tell him my story.  He was compassionate, listened attentively, then asked, “How can I help?”

“I was thinking about visiting your church,” I said, “and just wanted you to know.”

“Well, I’ll be honest with you,” he replied. “We’re not much of a healing place.”

Wow.  There it was.  Translation:  We’re more interested in fresh blood than spilled blood.  But to be fair, his church was and is true to its mission as they perceive it.  And at least he was kind enough to be honest.

For years I have heard the old saying, “The Christian army is the only army in the world that shoots its wounded.”  Let me say right up front, that’s not accurate.  If you really believe that, you’ve never been in a corporate “army” or a political one.  The wounded get eliminated there all the time.

But the church is supposed to be different, right?  We’re supposed to be trophies of grace, havens of love, lighthouses of hope and (make your own cliché here:  [blank] of [blank]).  So what’s up with that right foot of fellowship? [click to continue…]

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hersheykisses

Economics doesn’t have to be difficult.  Just ask my three-year-old grandson…

Understanding Liberalism (True Story)

Cohen:  Papa can I have a treat?

Papa:  What do you want? [click to continue…]

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Many years ago the cartoon character Cathy expressed the anxiety many people feel this time of year.  She says to her boss:  “My left brain is making lists of people I haven’t sent cards to yet.  My right brain is at the craft store, thinking up creative gifts I could make before Christmas.  My nerves are at the mall, worrying whether I should have gotten the other necktie for my Dad.  My stomach is still at last night’s party begging for more Christmas cookies.  My heart is stuck in traffic somewhere between my mother’s house, my boyfriend’s house, and the adorable man I saw at the post office.”

Her boss asks, “What is it you want, Cathy?”  Cathy replies:  “May what’s left of me sneak home early and take a nap?”

For many people, Christmas has become something other than a celebration.  It’s more like a mission. The holiday, instead of being a holy-day, has become a holocaust.  The celebration has become a sale, “Silent Night” has become replaced with “Walmart Fight.”

And have you noticed how guilty you always seem to feel at Christmas?

You spent too much money, or didn’t spend enough.

You didn’t get everything your kids asked for, or the present wasn’t the right size.

You didn’t give enough to the church or the Salvation Army.

You “put Christ back into Christmas” and were “too spiritual,” or you had too much Santa Claus and reindeer.

Do you ever wish you could just somehow go back and start over?  Football coaches have a good term for this:  they call it going back to the fundamentals.  Let’s give that a try this year.  Let’s make Christmas a celebration again… 100% guilt-free! Click to see a great idea for connecting with people

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